Terms & Conditions

Terms and Conditions heatingpartscenter.co.uk


The Terms and Conditions herein apply to all transactions on this site and you are bound by these conditions. Your statutory rights are not affected. heatingpartscenter.co.uk wishes to outline the way business is done such away the terms and conditions attached to a customer's purchase are visible to the customer at the time of purchase. By purchasing from heatingpartscenter.co.uk you are agreeing to the terms and conditions set out in this statement and to the accompanying privacy policy. heatingpartscenter.co.uk reserves the right to amend or update these terms at any time. At each visit you are bound by these alterations and we would advise you to read these terms at each purchase. heatingpartscenter.co.uk is Registered at Companies House, Cardiff under Registration number 7259285.

Customer Service Contact

Heating Parts Center Ltd
36 Meadow Park

Tel: 01772 492 300
Email: [email protected]


All prices detailed on this site are in sterling pounds (£). Any payment sent by the customer will represent a 100% deposit for the products detailed in the sale. Any acknowledgement, by e-mail or other means, at this time is confirmation that the order is being dealt with, and is not an acceptance of that order.

VAT is charged to all items purchased on this website at the prevailing UK rate. If purchasing from abroad individual arrangements will have to be made with customs and excise over the refund of this money where appropriate. heatingpartscenter.co.uk holds no responsibility for assisting this process. heatingpartscenter.co.uk retains the right to decline or cancel any orders without reason. If a deposit has been taken a full refund will be given in this event. There are also certain times when heatingpartscenter.co.uk may suspend any orders until further information is gained to complete the transaction and/or delivery.

All technical specifications on heatingpartscenter.co.uk are approximations and further information should be gained from the manufacturers, links to which can be found on this website. Further information could also be gained by emailing your query to [email protected] heatingpartscenter.co.uk accepts no responsibility for the accuracy of information on third party websites. heatingpartscenter.co.uk, as a seller, holds no liability in the event of the goods infringing the rights of a third party. In the event of this occurrence heatingpartscenter.co.uk are obliged to transfer any such title, without prejudice, to the responsibility of the consumer for a remedy.


All prices shown are excluding VAT unless otherwise stated. In the event of a pricing error heatingpartscenter.co.uk will make necessary steps to notify a customer of such errors as soon as is reasonably or practicably possible. heatingpartscenter.co.uk will not be bound to honour any errors made.


heatingpartscenter.co.uk do not guarantee that any images used in reference to a boiler spare part are correct for that item. heatingpartscenter.co.uk will not be held responsible for incorrect selection of items based on the images on this website. It is the customers responsibility to check any visual characteristics with the manufacturer or make any enquires prior to making a purchase.


Deliveries of orders placed with heatingpartscenter.co.uk before 4pm are normally dispatched for next working day delivery within the UK Mainland where possible. Orders placed after 4pm and on weekends and bank holidays will be dispatched on the next working day after the successful clearance of payments. The standard delivery charge that will apply to UK mainland deliveries will be £6.50 plus VAT, although other charges may apply depending on the circumstance or the delivery address. (Special order items ie. non stocked items, may take longer depending on manufacturer availability). There are also times when heatingpartscenter.co.uk may waiver delivery charges, for example at times of special offers, and this will be confirmed to the customer at the time of purchase.

A confirmation email will be sent (normally within 24hrs) to verify that the goods can be delivered on the requested date. At certain times, items listed may not be in stock or are not standard stock items. If, for any reason, a preferred delivery time cannot be satisfied then customers will be contacted, advised of such changes, and new arrangements made. heatingpartscenter.co.uk is obliged to inform customers that the delivery of goods is a separate contract for services that may differ from the contract of purchase. Although the utmost is done to deliver on the agreed dates no liability is held whatsoever in the respect of late deliveries, and it is advised that any service linked to the delivery of these goods is not arranged until the goods are delivered and checked.

Without prejudice to the statutory rights afforded to consumers under English law, heatingpartscenter.co.uk accepts no liability for any failure to ship products wherein this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, draught, fire, legislation or other factors outside its control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify the customer within fourteen days of order being placed.